OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
162 ratings and 84 comments received in the last 90 days.
10 June 2025
Couldn't fault any aspect of the experience - the team were patient, honest, and really clear at all stages.
03 June 2025
Very good. Excellent service
30 May 2025
Excellent communication with the whole process
09 May 2025
Seemed slow to build from initial order but generally good service
07 May 2025
Very happy john was great
04 May 2025
All staff members collaborated at the BMW Centre and Tom Kyriakides was also instrumental in providing that extended great service.
04 May 2025
All went smoothly, despite delays due to replacement of faulty key before delivery could take place .
23 April 2025
Peter Mcewan and Dhan Gill were of great assistance during course of the purchase of the new car and sale of the old vehicle . Friendly and professional they more than put both my wife and myself at ease.
22 April 2025
John Carter
10 July 2025
Really nice mix of people . nothing too much Most importantly kept me informed
10 July 2025
Lauren was so efficient, helpful and charming to deal with
07 July 2025
It all worked according to plan.
07 July 2025
Problem was dealt with efficiently, people were friendly
06 July 2025
From the original contact, Lauren Eacott was extremely helpful in getting a convenient slot for my car's service and gave exceptional service on the day, keeping me informed of progress and when I could pick up my car.
05 July 2025
Fast service, excellent video appraisal, clean car handed back to me
02 July 2025
Ditto
02 July 2025
As above
01 July 2025
Great efficiency led to total satisfaction
30 June 2025
Trustworthy company
01 July 2025
Helpful team